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Contact Information

For technical help
in a live class session, call:
(865) 974-3117
or 1 (877) 974-3117

Online Form: LiveOnline@UT

Address:
109 Hoskins
1400 West Cumberland
Knoxville, TN 37996.0520








Technical Support > System Requirements

Macintosh Requirements

This release runs on Macintosh clients with either PowerPC or Intel processors.

MINIMUM RECOMMENDED
Operating System

Mac OS X 10.4 (Tiger) or Mac OS X 10.5 (Leopard)

Operating System

Mac OS X 10.4 (latest version)

Browser
Safari 3 or Firefox 2 or later
Browser
Firefox 3.x
CPU
G4 700 MHz PowerPC or
Intel-based Mac
CPU
G4 1.42 GHz PowerPC or greater, or
Intel-based Mac
Memory
384 MB RAM
Memory
1 GB RAM
Disk
40 MB free space
Disk
200+ MB free (for content & recordings)
Network
Local Area Network or Broadband connection
**see note
Network
Local Area Network with T1 or faster
connection
Display Color Depth
Thousands of colors
Display Color Depth
Millions of colors
  Accessories
USB Headset

** The FCC defines broadband service as data transmission speeds exceeding 200 kilobits per second (Kbps), or 200,000 bits per second (http://www.fcc.gov/cgb/broadband.html).  Generally, these technologies support broadband speeds: DSL, cable, fiber, cellular G3 networks.  Satellite networks may meet this definition but generally are not acceptable for LiveOnline@UT classes due to latency in the network.  Cellular network and wireless network speeds and latency may depend on the strength of your signal.  Upload and download speeds may not be equal.  To test  your download and upload speeds, Speakeasy.net offers a free speedtest (link: http://www.speakeasy.net/speedtest).